Telephone Committee Survey
1. Have you ever processed a 12-Step call during a phone shift?
How confident do you feel with your knowledge to process a 12-step call?
Do you know what happens after you submit the details of a 12-step call?
Do you have the tools, resources, and training to handle a 12-step call well?
How well do you think our current processes help keep things safe, accessible, and inclusive for volunteers and people who call for help?